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The Nation's Leading Freight Inspection Company

fast and independent freight inspections

Virtual Freight Inspections is the nation’s leading freight inspection company, serving local and national carriers, shippers, brokers, consignees and third-party logistics firms (3PLs) throughout the country. We provide comprehensive independent inspection reports that are essential for fair and accurate freight claims resolution.

VFI is “virtual” in that customer order placement, inspection report preparation and the transmission of the final report are all online (and thus lightning fast), but our inspectors are always onsite to personally inspect (and photograph) the packaging and the freight.

Our team consists of approximately 200 freight inspectors across the country – providing the nationwide coverage our customers need – supported by a field leadership team averaging over a decade of freight inspection experience.


At VFI, we are proud of our industry-leading technology, which simplifies the ordering process, ensures a fast turnaround, and delivers cost-effective, comprehensive reports that get the job done. Founded in 2004, VFI has a proven record of delivering best-in-class freight inspection services, saving our valued customers frustration, time, and money.


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Who can order a freight inspection?
Virtual Freight Inspections’ (VFI) services are available to anyone in the commercial transportation industry who needs a fast, objective, and thorough review of potentially damaged freight. Companies who typically order freight inspections include local and national carriers, shippers, consignees, brokers and third-party logistics firms (3PLs).

When should a freight inspection be ordered?
Freight inspections are ideal when there is suspected damage to a commodity and the potential claim value is too large to ignore. Our customers trust VFI for fast, impartial reports that help them resolve claims fairly.

What happens during a freight inspection?
After confirming the location, our inspectors will schedule an onsite visit to examine, photograph, and document the packaging and commodity. We then create an inspection report that includes key findings, supporting photographs, and detailed observations, which is transmitted electronically.

What benefits does a freight inspection provide?
VFI freight inspections deliver independent, factual and thorough reports that are essential for fair and accurate freight claims resolution. With insights into the extent of damages, our customers can make informed decisions about claim amounts. Note VFI does not participate in the claims adjudication process.

Should I order a packaging analysis?
A VFI Packaging Analysis can help determine if the shipper meant the minimum requirements to ensure that the goods were adequately protected to withstand the normal rigors of the LTL environment. VFI’s analysis incorporates the National Motor Freight Classification (NMFC) standards to help determine if claim damages can be mitigated due to inadequate packaging.

How do I order a freight inspection?
It’s simple: visit VFI’s order page, enter your email and the freight’s location ZIP code, and we’ll promptly offer a quote. Our process is fast and transparent, with upfront pricing based on the information provided.

In addition to our standard inspection reports, VFI also offers rush inspections (one business day turnaround), packaging analyses (which help determine if the minimum packaging requirements for shipment were met), pre-shipment freight inspections, and full trailer inspections (after damages have been incurred).


Comprehensive Freight Inspection Reports with Fast Turnaround Times

  • Standard Inspection Reports
  • Rush Inspections (one business day turnaround)
  • Packaging Analyses
  • Pre-Shipment Freight Inspections
  • Full Trailer Inspections

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National Team of Experienced Freight Inspectors

  • We are proud of our team of approximately 200 freight inspectors nationwide who provide the geographic coverage our customers need.
  • A VFI freight inspector conducts on-site inspections at freight terminals, service centers and warehouses.
  • We evaluate products and packaging for damage, take detailed notes and photos, and create freight inspection reports using our proprietary online templates.
  • VFI is always interested in connecting with talented candidates who may be interested in joining our team.

Freight Inspector Job Opportunities

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Virtual Freight Inspections
220 N. Green Street  Chicago, IL 60607-1702
(262) 293-6040   service@vfinspections.com
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Virtual Freight Inspections (VFI) is the nation's leading freight inspection company.
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